Press release Client content
How to ensure ROI with chatbots
Companies must learn how to optimise the customer journey and improve customer satisfaction rates to increase ROI, says Enghouse Interactive.
27 Jun 2019
Contact centre modernisation imminent for BPOs
Why is the transformation of the contact centre an opportunity for business process outsourcing providers? 
19 Jun 2019
May 30, 2019

eBook: Four benefits of implementing AI in debt collections

Artificial intelligence optimises decision-making so contacting debtors and management of negotiators is more effective.