Guide to contact centre remote working solutions

Smart Staff Optimization is a set of solutions that allows companies to take advantage of the benefits that working remotely brings to the contact centre.


Guarantee remote agent success with SSO

Smart Staff Optimization was created to deal with the challenges of a contact centre operating remotely.

Jun 30, 2020

Case study: Integrating secure video communication in telemedicine

Improving patient care while also enabling more effective and faster modes of communication can save lives.