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Three keys to improve contact centre efficiency
Incorporating the right technology is key in the process of optimising the productivity of your contact centre.
Enghouse Systems acquires Altitude
The acquisition of Altitude means a greater penetration in the Iberian and Latin American market for the Canadian Enghouse.
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Integrate a video platform into your corporate apps
The Vidyo communication as a service platform allows developers to provide high quality, real-time video communication capabilities.
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Increase the ROI of your operations with contact centre solutions for remote work
The implementation of contact centre solutions for remote work has become essential to improve the ROI of operations and enhance customer satisfaction and loyalty.