Profile

Our Vision

To be Africa’s most customer-centric company, providing ground breaking, cost effective telephone services to businesses across the continent.

General Company Overview

Euphoria Telecom is a provider of proprietary Cloud PBX communication services for business in South Africa. The business was formed in 2010, after years of research and development towards a cloud-based PBX system that could effectively reduce overall costs significantly by doing away with expensive installation, training and support costs. After three years of impressive growth Euphoria Telecom offers a complete business communication solution that combines the characteristics of sophisticated PBX solutions with the ease and cost efficiency of VoIP.

• The business has built up an impressive customer base in excess of 300 clients
• Euphoria Telecom is incorporated in South Africa with the corporate head office situated in Cape Town, South Africa.
• The company is owned 100% by the current management team, and the business is headed up by George Golding, Conrad De Wet and Rafal Janik.

The company last BEE rating was Level 4

Our Story

It all began with three, young professionals dealing with the trials of PBXs and business communication systems. Long contracts, high call costs and opaque billing were a big part of the problem. The fact that important management features were inevitably expensive extras was also galling.

All this was compounded by the complete lack of customer service and support, leaving customers powerless, but tied into a system that simply didn’t fulfil their needs. These three professionals believed, without a doubt, that a solution was not only possible, but desperately needed. So they joined forces and created one.

The concept was simple: a powerful, comprehensive telephony solution that would be affordable, scalable, and simple to use. Customer service would be a priority, quality was non-negotiable, and complete transparency was to be maintained at all times. After 2 years of research and development aimed specifically at South African telephony requirements and infrastructure, Euphoria Telecom was born. For a more detailed version read A Euphoric Story on our Blog