The support desk software generates and logs support tickets and tracks and manages them until they are resolved.
Timeline
2024
July
- 16.
March
- 4. The company's personalised approach ensures clients receive the support necessary to maximise their software investment, says Francois Botha, head of account management at Fusion Software.
- 1. SA SMEs that still manage their financials manually are wasting valuable time and risking non-compliance, says Fusion Software.
February
- 8. The hallmark of excellent timesheet tracking software is a user-friendly interface, says Schutte Venter, sales director at Fusion Software.
January
- 17. Fusion Software created dedicated departments for DevOps, project management, sales and support.