The conversational AI agent manages the IT support journey – from intake through resolution and feedback – in a single WhatsApp conversation.
Timeline
2026
March
- 5.
February
- 18. The IaaS platform is designed to help businesses move beyond AI experimentation and into measurable execution through modular, agent-driven automation.
January
- 26. Before granting any form of autonomy to AI, organisations need confidence in what data is correct, current and authorised for use, says Adrienne Craukamp, chief intelligence and operations executive at Haibot.