The conversational AI agent consolidates live CRM deal data and curated sales resources into a single knowledge base, accessible through a natural-language interface in Microsoft Teams.
Timeline
2026
August
- 25.
April
- 9. Haibot's challenge is a call to action for SA's tech community to get hands-on with the technology shaping the future of work.
March
- 5. The conversational AI agent manages the IT support journey – from intake through resolution and feedback – in a single WhatsApp conversation.
February
- 18. The IaaS platform is designed to help businesses move beyond AI experimentation and into measurable execution through modular, agent-driven automation.
January
- 26. Before granting any form of autonomy to AI, organisations need confidence in what data is correct, current and authorised for use, says Adrienne Craukamp, chief intelligence and operations executive at Haibot.