3:00

Why a solid CX still challenges companies and what to do

Many companies don’t yet have the digital tools needed to get customer data to determine the customer experience, says Calton Nhando, digital consultant at IndigoCube.

4:40
Jun 27, 2019

Innovation management boosts your CX

Companies must deal with a changed customer experience and a completely overhauled customer environment, says Calton Nhando, digital consultant at IndigoCube.

4:00
Jun 12, 2019

Customers need more than analogue

You have to use digital platforms to engage with customers or you’ll go out of business, says Calton Nhando, digital consultant at IndigoCube.