Jul 13, 2021

Beta Systems enhances partnership with JMR Software

Beta Systems has enhanced its partnership agreement with JMR Software by including the HORIZONT workload automation solution to the fold.


How has remote working affected ITSM business requirements?

The right ITSM dramatically influences how well IT support agents and users manage remote working conditions.

Jun 7, 2021

Automate complaint management

The primary aims of complaints management are twofold: to assist the customer and to ultimately benefit the business by identifying areas for improvement.