Jul 27, 2021

Are you focusing on bells and whistles for your ITSM solution?

To evaluate an IT service management solution, companies should weigh its cost, flexibility, scalability and time to value, says Susan Van Zyl, head of sales and marketing, JMR Software.

Jul 13, 2021

Beta Systems enhances partnership with JMR Software

Beta Systems has enhanced its partnership agreement with JMR Software by including the HORIZONT workload automation solution to the fold.


How has remote working affected ITSM business requirements?

The right ITSM dramatically influences how well IT support agents and users manage remote working conditions.