'The great resignation' is a global phenomenon that’s also impacting SA, says Sue Richards, IT consulting and resourcing manager at JMR Software.
The COVID-19 pandemic has indirectly impacted the availability of certain skill sets, particularly those around financial IT.
To evaluate an IT service management solution, companies should weigh its cost, flexibility, scalability and time to value, says Susan Van Zyl, head of sales and marketing, JMR Software.
