4:00

Getting transformation right

The success of a digitisation strategy lies in the holistic broad view that needs to be taken when implementing such a strategy.

4:50

Staying people first during a global pandemic

There are three things necessary in keeping people first while handling a crisis the scale of Covid-19: communication, co-ordination and staying calm, says the Mint Group Crisis Communications Team.

4:20
Mar 23, 2020

Customer-focused AI – not just science fiction

The tactical use of artificial intelligence to glean deep client insights will enable companies to begin delivering proactive, personalised customer service.