Our mission is to transform NSFAS into an efficient and effective provider of financial aid to students from poor and working class families in a sustainable manner that promotes access to, and success in, higher and further education and training, in pursuit of South Africa’s national and human resource development goals.

The National Student Financial Aid Scheme (NSFAS) was established in terms of the National Student Financial Aid Scheme (Act 56 of 1999).

The mission statement is made up of three distinct elements, which describe why NSFAS exists and the impact on the constituency:

NSFAS exists to provide financial aid to eligible students at TVET colleges and public universities;
NSFAS identifies eligible students, provides bursaries and collects past student loan repayments to replenish the funds available for future generations of students; and,
NSFAS supports access to, and success in, higher education and training for students from poor and working class families who would otherwise not be able to afford to study.

Value proposition

NSFAS supports access to, and success in, higher education and training for students from poor and working class families who would otherwise not be able to afford to study.

Our Vision

A model public entity that provides financial aid to all eligible public university and Technical and Vocational Education and Training (TVET) college students from poor and working class families.

External values towards our students and stakeholders:

ACCESSIBILITY We create an environment that allows efficient, effective and direct access to NSFAS and the funding it provides to eligible students.

TRANSPARENCY We are open and honest with all students and stakeholders.

AFFORDABILITY We offer affordable solutions for students to study at public universities and TVET colleges.

RELIABILITY We honour our commitments and strive to deliver on our mandate.

AUTHENTICITY We protect our students and stakeholders by offering quality services and information.

Internal values towards our employees and the organisation:

INTEGRITY We act with integrity towards all stakeholders, and support clients that uphold the same values.

ACCOUNTABILITY We take responsibility for our actions that drive performance management.

RESPECT We treat all our staff members with respect and fairness.

INNOVATION We strive to innovate in communicating with and serving students.

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