OneVault extends footprint into Pakistan
OneVault appoints ConnectDotNet to represent the company's voice biometric authentication solutions in Pakistan.
2:40
Passive voice biometrics for collections? Really?
Passive voice biometrics delivers the biggest return on investment where a contact centre environment speaks to the same customer on multiple occasions, says Vanda Dickson, business development, OneVault.
4:40
Data breaches and the impact on your contact centre
Voice biometrics can help mitigate your risk, says OneVault.
Passive voice biometrics in customer experience
Passive voice biometrics is the future of remote authentication within a contact centre, says Vanda Dickson, business development head at OneVault.