TechForum
The professional refurbishment industry is becoming increasingly structured around inspection, diagnostics, component replacement, grading and certification, says Kwirirai Rukowo, managing executive at Qrent.
TechForum
Your recycling certificate is no longer enough
Device traceability is becoming an essential component of modern technology life cycle management, says Kwirirai Rukowo, managing executive of Qrent.
TechForum
AI is making call centres more expensive – not cheaper
Operators are discovering that the real cost of AI is not the software licence – it's the infrastructure required to run it, says Sanjay Govender, head of GBS/BPO solutions at Qrent.
TechForum
CIOs paying for a waste problem vendors created
Organisations sign impressive contracts, but too many vendors disappear when hardware reaches end of life, says Kwirirai Rukowo, managing executive of Qrent.