TechForum
Device traceability is becoming an essential component of modern technology life cycle management, says Kwirirai Rukowo, managing executive of Qrent.
TechForum
AI is making call centres more expensive – not cheaper
Operators are discovering that the real cost of AI is not the software licence – it's the infrastructure required to run it, says Sanjay Govender, head of GBS/BPO solutions at Qrent.
TechForum
CIOs paying for a waste problem vendors created
Organisations sign impressive contracts, but too many vendors disappear when hardware reaches end of life, says Kwirirai Rukowo, managing executive of Qrent.
TechForum
Chip shortage is a crisis of availability – not supply
Redeployed or optimised devices reduce dependence on volatile chip markets and mitigate the operational risks caused by scarcity, says Kwirirai Rukowo, managing executive of Qrent.

