Oct 29, 2020

Four ways banks can win the customer affinity battle

Digitisation is the top priority, says Darrel Orsmond, financial services industry head at SAP Africa.

Sep 10, 2020

Eliminating bias is the new frontier of AI innovation

More must be done to accelerate the synthesis of diverse and inclusive perspectives in the AI creation process, says Rudeon Snell, global senior director: Industries & Customer Advisory at SAP.

Aug 28, 2020

COVID-19’s impact on logistics creates ripple effect in other industries

Logistics firms should seek ways to digitalise the customer experience to create new ways of engaging with customers, says Samantha Naidoo, logistics industry value advisor at SAP Africa.