New social distancing norms and the rise in online shopping forced retailers to prioritise digital experiences along with physical in-store experiences,, says SAP's Cameron Beveridge
today Digitisation is the top priority, says Darrel Orsmond, financial services industry head at SAP Africa.
today More must be done to accelerate the synthesis of diverse and inclusive perspectives in the AI creation process, says Rudeon Snell, global senior director: Industries & Customer Advisory at SAP.
today Logistics firms should seek ways to digitalise the customer experience to create new ways of engaging with customers, says Samantha Naidoo, logistics industry value advisor at SAP Africa.
Companies typically have experience gaps in three key areas: the digital gap, the employee gap and the perception gap, says Cameron Beveridge, regional director for southern Africa at SAP.
today There’s never been a better opportunity to help our customers deliver unique insights, and ensure agility, control and the ability to execute – not just now, but also post-COVID-19 crisis, says Steve Tzikakis, SAP president EMEA South.
today Today’s customers are firmly in the driver’s seat and relationships with them can’t be ‘managed’, but instead evolved, developed and nurtured, says Steve Tzikakis, president EMEA South at SAP.
today Partnering with SAP, PG Group has revamped its hiring processes, succession model and training regime to improve its competitiveness in attracting and retaining top talent.