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eBook: Understanding the impact of enterprise service management
It’s time for companies to understand the real impact of their inadequate service experiences and the need for a new approach to corporate service delivery and support.
0:40
White paper: Why agility and why now?
The strategic imperative to survive and thrive in volatile times.
0:20
eBook: Service operations and customer service
Within a few years’ time, customer experience analysts will look back on 2020 and identify this year as the greatest catalyst customer service has ever seen.
1:00
White paper: The Total Economic Impact of ServiceNow HR service delivery
Cost savings and business benefits enabled by HR service delivery.