It’s time for companies to understand the real impact of their inadequate service experiences and the need for a new approach to corporate service delivery and support.
today The strategic imperative to survive and thrive in volatile times.
Within a few years’ time, customer experience analysts will look back on 2020 and identify this year as the greatest catalyst customer service has ever seen.
today Cost savings and business benefits enabled by HR service delivery.
IT leaders can prepare for the next big crisis by embracing innovations that help their companies work better, says Chris Bedi, CIO at ServiceNow.
today Distributing, administering and monitoring vaccinations is the greatest workflow challenge of our time, says ServiceNow.