eBook: Transforming the IT value chain
Digital transformation should be on every organisation’s agenda. And IT is in the perfect position to help drive this transformation.
But is your IT organisation able to deliver? This eBook outlines the need for the transformation of current IT experiences to deliver on corporate digital transformation goals, improve IT service delivery and support, and, ultimately, realise better business outcomes.
Consider the IT organisation status quo. On the one hand, working in IT is getting easier – with technologies available, including artificial intelligence-enabled capabilities, to make both work and life easier. On the other, the performance bar is being raised thanks to higher expectations coming from both the business and employees.