May 6, 2020

Digitalisation in insurance

By digitalising their processes, insurers can empower customers to access their policies, track claims and exercise more self-service options, says Annalie Terblanche, head of product at SilverBridge.

Apr 23, 2020

Insurers need personalisation to become personal

Advanced data analytics makes it possible for insurers to become more proactive in how they engage with customers, says Nelson Camara, go-to-market executive at SilverBridge.

Apr 17, 2020

Embracing digitalised decision-making

TOM (tacit object modeller) is a niche artificial intelligence technology designed to replicate human expertise, says Kelly Preston, digital manager, AI Division at SilverBridge.