Solution House Software's My Incident Desk comes pre-configured with over 2 000 service categories from which city management can pick to manage in a specific precinct or area.
My Incident Desk is an integrated service request, routing and management platform adopted by cities across SA.
Delivered using a no-code rapid application builder based on the Incident Desk framework, the new service allows customers to build their own service management solutions and smartphone apps.
Solution House Software extends Incident Desk with integrated facial recognition for quick and easy identification of workers, patients and persons of interest.
The focus in Smart Cities is the provision of urban management, public safety and social services in cities, councils, districts, commercial and residential estates.