- Learn about trends that will drive CX in 2022
- Discover the effortless approach to delivering delight on your customers’ terms - across multiple channels
- Find out how to turn agents into super-agents with the right customer context and next-best action for each case
- Hear how Freshdesk helps businesses innovate faster and see productivity gains in under 3 months
If you are a professional tasked with customer service and omnichannel engagement, this event is for you, including:
CFOs; CEOs; Contact Centre Directors and managers; Business Support Directors; Heads of Customer Care/Experience/Relations; Chief Customer Officers
Agenda
Changing customer expectations and delight as a differentiator
Ankur Yadav, Senior Regional Sales Leaders, Freshworks
Digital-first and omnichannel: keys to customer delight
Ankur Yadav, Senior Regional Sales Leaders, Freshworks
About Freshworks
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close and keep their customers for life. We believe your business deserves better software – software that’s ready to go, easy to set up and use, and requires minimal customisation – backed by our world-class support. Today, over 40 000 customers trust our software to run their business.
Visit: www.freshworks.com
