Discover key ITSM trends,
and how to spend less and get more with ITSM!
The IMF predicts that world economic growth will slow to 3.2% this year, down from 6.1% in 2021. So while we are tightening our budgets in our personal lives, we can expect the same for our work lives, with businesses finding ways to spend less. For IT, it means doing more with less, as well as stopping or significantly slowing discretionary spending.
Calculating ITSM ROI is key for enterprises who have invested, or plan to invest, in a modern service management solution. But how can they achieve faster time-to-value with all the challenges that business faces today?
Freshworks, in partnership with ITWeb, invites you to this webinar where experts will share insights on the top ITSM trends organisations should focus on in 2023, the key priorities for tech spending, and how to deliver rapid time-to-value with the right-sized ITSM.
Discover the key ITSM trends your organisation should focus on in 2023
Find out what is driving technology spending this year
Learn the 5 main points to remember when considering tech spend
Get to grips with delivering rapid time-to-value with the right-sized ITSM
Agenda
Changing trends in ITSM and technology spend and calculating ITSM ROI and the quest for rapid time to value
Nirmal Krishnamoorthy, senior product marketing manager, Freshworks
Panel discussion and closing
Nirmal Krishnamoorthy, senior product marketing manager, Freshworks
Kevin Wilson, GM Group IT, Stefanutti Stocks Construction
James Francis, writer and ITWeb Brainstorm contributor
This event is for you if you are an IT decision maker in enterprises in the hi-tech, FMCG, BFSI, manufacturing, real estate, education, mining, retail/ecommerce, telecoms or business services sectors, including:
CIOs, IT directors, IT managers, IT infrastructure managers, IT service desk managers, IT service delivery heads
About Freshworks
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close and keep their customers for life. We believe your business deserves better software – software that’s ready to go, easy to set up and use, and requires minimal customisation – backed by our world-class support. Today, over 40 000 customers trust our software to run their business.
Visit: www.freshworks.com
