Alan Sullivan has over 30 years experience in the Telecommunications industry working on both fixed and Mobile working across every aspect of the business with a key focus on operational activities.

He has worked in the Mobile business for over 16 years with the number one Operator in the UK focusing on the delivery of high value services Utilising analytics and CEM systems to deliver truly exceptional customer experience.

Delivered Customised solutions and training using the CNA CEM solution with more than 10 CSP across the World.