

Find out how to get AI-driven self-healing IT operations for work that just works
IT organisations in large enterprises are facing an explosive demand for new digital services, but they are challenged in delivering: budgets aren’t keeping pace with demand, existing siloed tools and processes don’t scale, complexity is increasing exponentially, and decentralised IT models are posing major governance challenges. In this competitive and fast-changing environment, Artificial Intelligence is the answer to IT Operations that support business at speed.
According to Gartner, 30% of large enterprises will be using AI for IT operations (AIOps) platforms by next year, while IDC reports in its Top 10 Predictions for Digital Infrastructure that by 2026, 90% of G2000 CIOs will use AIOps solutions to drive automated remediation and workload placement decisions that include cost and performance metrics, improving resiliency and agility.
ServiceNow, in partnership with ITWeb, invites you to this event to learn why ServiceNow is the market leader in bringing together services and operations on a unified cloud platform, and adopting a phased approach to modernisation, automation, and optimisation, to break down silos, accelerate service delivery, improve service quality, and increase efficiency.
See how you can run your IT service and operations management on a single platform, slashing costs and boosting efficiency – without the need for additional human intervention. Discover hyperautomation and modern design that accelerates productivity and makes work, work. Intelligently.
Discover why AIOps is the future for business that works
Learn how to overcome IT operations complexity
See how major enterprises have achieved measurable improvements using AIOps
Find out why ServiceNow is the leader in modernising, automating and optimising ITSM and ITOM
Agenda
The move to AI-enabled ITSM & ITOM
Warren Olivier, Financial Services Lead – South Africa, ServiceNow
Measurable improvements achieved with smart, consolidated IT Operations management
Vishal Maharaj, Senior Solution Consultant, ServiceNow
The ServiceNow value proposition and demo
Warren Olivier, Financial Services Lead – South Africa, ServiceNow
This event is for you if you are tasked with IT operations or service management within a large enterprise, including:
Heads of IT Operations, Service delivery heads, Heads of NOCs & SOCs, Automation leads, RPA leads, Service management leads, Control tower leads, Monitoring teams, Enterprise operations management teams
About ServiceNow
ServiceNow delivers digital workflows that create great experiences and unlock productivity. This is the future of work.
For more information visit: www.servicenow.com