MTN users are now able to access the Internet via GPRS after the service was down for five days.
Brian Seligmann, MTN senior manager of data, messaging and value-added services, says a faulty radius server on the MTN network caused the problem.
"The radius server assigns dynamic IP addresses to cellphones when they connect to the Internet Access Point Name (APN). When people tried to connect, they were not assigned IP addresses and therefore could not access the Internet," he says.
Ericsson has upgraded the radius server and Seligmann says it now has sufficient capacity to cope with current levels of traffic. He says MTN has ordered another server, which will be installed in the next couple of weeks.
While the Internet APN has been down, Seligmann says corporate and private APNs were not affected by the problem as they either run their own radius servers or get their IP addresses elsewhere.
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MTN GPRS down
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