While technology can optimise processes and increase productivity, it lacks the innate creativity and empathy that define human interactions, says Joe Newbert, founder of the Business Change Academy.
Quality as a holistic function: Entelect's Quality Assurance practice
Entelect’s Quality Assurance practice began with 10 QA engineers and has grown to 60 members, with a 50/50 split between manual and automation engineers.
Talent Acquisition 2.0: Rethinking strategies to attract the future of digital
Talent Acquisition 2.0 brings agility, adaptability and a focus on capabilities over qualifications to the forefront, says Candice Solomons, business executive at iOCO Digital Talent.