Business risk drives SA SMEs towards IT as a service

Without clear roles, teams may struggle to understand their accountability, resulting in confusion and inefficiency, says iOCO.

Many QA professionals may not have the necessary expertise to work with AI tools, so targeted training and education programmes are required, says Aysha Sassman, software quality assurance specialist at iOCO.

AI's true potential lies in how it is strategically embedded across the entire product development life cycle, from planning to production, says Denzil Govender, CTO Software Development at iOCO.