Profile

At YOUKNOW we help brands and agencies across Africa, efficiently use Marketing Technology Platforms – spanning Social Media Analytics & Insights, Social Media Management and Business Optimisation – to scale their marketing, customer service and research operations with ease.

YOUKNOW is the African partner to Crimson Hexagon, Lithium Technologies, Stackla and Domo, global leaders in Social Media Insights, Engagement, Social CRM, User-Generated-Content and Business Intelligence.

Measure more than simple volume and sentiment. Work with us to aquire valuable insights from public social opinion:

Powerful social data analytics
Sophisticated sentiment data
Marketing, research and business insights
Customer segments & audience affinities

Scale your social channel operations to meet the growing demand of your customers:

Integrated Social CRM
World-class team workflow
Customer Profiling
Automated rules, routing and prioritisation

For more information, visit http://www.youknow.co.za/.