Press release Client content
Dec 11, 2018

1Stream wins Partner of the Year Award in Africa

The Collab award showcases 1Stream's skills to act as a local competence centre for other partners requiring specialised assistance.

Call centre AI needs knowledge
Forward-thinking contact centres should be looking at how to prepare so they are ready to make the most of automation when the time is right, says Jed Hewson, co-founder and joint CEO of 1Stream.
27 Jul 2018
Jun 21, 2018

Contact centre integration: what and why?

A modern contact centre should have some form of integration between the telephony system and the company CRM, says 1Stream.