2:00
Jan 18, 2021

Click to chat or call functionality brings customer choice, business efficiency

Through three widgets being installed on a business’s Web site, customers are immediately able to make contact via chat, call or video call, says 1Stream.

2:00

1Stream contact centre solution available throughout southern Africa

The company is focused on streamlining contact centre operations through seamless integration and providing a single solution for all contact centre needs.

2:30
Nov 25, 2020

Improve your customer service with contact centre integration

To provide the best customer experience, contact centres must incorporate channels like e-mail, chat and WhatsApp to the more traditional voice platforms.