Jan 18, 2021

Click to chat or call functionality brings customer choice, business efficiency

Through three widgets being installed on a business’s Web site, customers are immediately able to make contact via chat, call or video call, says 1Stream.


1Stream contact centre solution available throughout southern Africa

The company is focused on streamlining contact centre operations through seamless integration and providing a single solution for all contact centre needs.

Nov 25, 2020

Improve your customer service with contact centre integration

To provide the best customer experience, contact centres must incorporate channels like e-mail, chat and WhatsApp to the more traditional voice platforms.