With a scalable CRM solution in place, brands can be ready for seasonal peaks to take advantage of increased sales opportunities, says Jed Hewson, CEO of 1Stream.
Timeline
2023
October
- 17.
September
- 5. Having an effective CRM in place is the smartest, most efficient and cost-effective way to offer an excellent customer service, says Bruce von Maltitz, CEO of 1Stream.
August
- 30. Chatbots are completely changing the landscape of contact centres, says 1Stream CEO Jed Hewson.
July
- 26. Advanced self-service chatbots are becoming a must-have for quick and convenient customer assistance, says 1Stream.
May
- 23. 1Stream CRM manages the entire sales pipeline right through to product and service delivery, the company says.
March
- 29. With an integrated telephony system, a record of all communications with your customers is kept in one place and is accessible to all team members, says Jed Hewson, CEO of 1Stream.
January
- 31. 1Stream CRM ensures all customer information is available in one place with an easy-to-use interface.