Business
White paper: Reveal hidden ROI with customer engagement analytics
This tool can be extremely cost-effective when monitoring customer engagements across channels.
Industry Solutions
Globe Telecom deploys Aspect Unified IP
The Aspect omnichannel customer interaction management software met all of Globe Telecom's business user and technical requirements.
Business Applications
Aspect Software announces Aspect Via Workforce Management for Microsoft Azure
Aspect Software now supports Microsoft Azure for its flagship Aspect Via Platform, a cloud solution for contact centre workforce management.
Business
William Hill, Aspect Software form strategic partnership
With such a fast-paced sector and ever-changing market, William Hill looked for an industry-leading strategic partner that understood the changing landscape in the digital space and the ever-changing needs of customers in today’s world.