Press release Client content
Customers ready for channel shift on their terms
Research by Aspect Software finds 67% are comfortable with moving beyond traditional channels of interaction in favour of more modern channels for engagement.
19 Mar 2019
1:50
Mar 13, 2019

ACE 2019: It's go time

The Aspect conference will be held at the Venetian Resort, in Las Vegas, from 29 July to 1 August.

Telephone becomes a last resort
Traditional communications channels are becoming less popular for consumers, says Colin Whelan, principle WFO solutions consultant at Aspect Software.
19 Feb 2019