New AI workflow capability for Avaya OneCloud CCaaS infused with new voice, digital engagement features to enhance customer experience
Avaya adds new capabilities to Avaya OneCloud CCaaS that deliver better outcomes by connecting voice, digital and AI applications using a single visual design environment.
18 May 2021
Avaya named a leader in 2021 Aragon Research Globe for Video Conferencing
Avaya OneCloud UCaaS solutions have transformed the traditional video meeting to enable always-on collaboration.
12 May 2021
Avaya expands availability of OneCloud CCaaS into SA
With this expanded availability, the company is providing local organisations with digital capabilities that better connect customers and employees across any touchpoint, modality, device and channel.
8 Apr 2021