AI should ‘augment, not replace’, says Avaya
South African organisations are making headway on augmenting machine intelligence to drive better customer experiences, says Avaya’s Yaser Alzubaidi, speaking at Gartner Symposium/ITxpo.
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Avaya to showcase the route to delivering experiences that matter at GITEX 2019
Avaya will display proven communications and collaboration use-cases developed in conjunction with customers and partners from across the globe.
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Support for SMEs gets a boost
Even Flow Distribution will supply and support Avaya’s range of contact centre and unified communications solutions.
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Are you ready to serve?
Companies must gear up to deliver the level of customer experience today's demanding consumers expect, says Dean Mollett, consulting systems engineer at Avaya.