Elerian AI is a specialist in conversational AI-optimised contact centres.
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Timeline
2025
August
- 1.
April
- 29.Each event explored how businesses can unify their contact centre ecosystems, leverage AI and adopt cloud technologies to deliver context-aware, personalised customer interactions.
- 15.Contact centre operators are using AI to craft conversational experiences with basic chatbots and more advanced virtual agents, driving the rise of immersive digital CX.
March
- 7.AI, automation and cloud technologies are transforming customer interactions and experiences.
February
- 5.ConnectLive 2025 provides a platform for industry experts and decision-makers to explore solutions, share best practices and network with peers who are shaping the future of CX.