TechForum
Jun 4, 2025

Why elevating UX to HX is better for business

Human experience relates to how the customer interacted with the organisation at every point of their journey, says Luke Willemse, sales and marketing manager at Decisioneering.

TechForum
Feb 14, 2025

AI agents set to transform CX for brands and customers

AI agents can learn, add context and identify sentiment, says Luke Willemse, sales and marketing manager at Decisioneering.

TechForum
Nov 13, 2024

Drive accountability and action across your business with real-time CX data

By taking on true omnichannel integration, Decisioneering enhances its understanding of the customer and their overall journey, says Luke Willemse, sales and marketing manager at Decisioneering.