AI & Customer Experience survey 2018

Survey
Monday

What is the role of AI in your customer engagement strategy?

3:00
Yesterday

MTN to sell 'smart feature phones' early next year

The telco giant partners with China Mobile, Unisoc and KaiOS to bring affordable 3G `smart feature phones' to Africa in the first quarter of 2019.

4:20
Yesterday

Rain will launch 5G in early 2019

Rain wants to make SA one of the first top five global markets to launch 5G, with plans for commercial rollout in the first quarter of 2019.

2:40

UK-based PCI Pal expands to SA

The secure payment solutions provider for contact centres expands to SA and signs up its first local reseller, Ninzi-Connect.

2:00
Yesterday

Cell C, MTN complete roaming agreement

The roaming agreement means Cell C's customers will have access to MTN's 3G and 4G services outside of the main metro areas.

3:50
Yesterday

SASSA struggles to migrate all beneficiaries

The agency calls on beneficiaries to exchange old cards for new ones linked to upgraded payment systems, as it pushes to migrate over half a million beneficiaries.

2:00
Yesterday

Microsoft's Head Start to accelerate start-ups

The online support programme provides local start-ups with coaching and mentoring as well as technology, business and legal tools to help them grow.

4:40
Yesterday

Mobile revenue boosts Telkom as BCX woes continue

The company's results have been buoyed by a 54% increase in mobile revenue, while its BCX subsidiary continues to struggle.

2:10

Tablet market to take a knock

Global shipments of entry-level devices will grow weaker due to the rise of smart speakers and unfavourable forex rates, says TrendForce.

2:30
Yesterday

Apple shares drop on iPhone suppliers' warnings

Three Apple suppliers issue warnings on results that point to weakness in iPhone sales, knocking Apple's share price.

Companies in the news