White Papers
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White paper: Accelerate digital transformation in 11 steps

Businesses must change how they support and manage their technology.

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5 Sep

White paper: ACESI Group presents platinum all-flash storage leasing services

Flash-based data reduction helps customers reduce their total cost of ownership while remaining competitive. [Local rep: Pinnacle]

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White paper: Quality management as the cornerstone to customer service

Enghouse Interactive outlines the benefits of an effective quality management tool.

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22 Aug

White paper: Reveal hidden ROI with customer engagement analytics

This tool can be extremely cost-effective when monitoring customer engagements across channels.

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Aug 6, 2019

White paper: Microsoft's security intelligence report is out

Get Microsoft's perspective on 2018 cybersecurity trends such as cryptocurrency mining, supply chain attacks, and phishing in the Security Intelligence Report

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Aug 5, 2019

White paper: The new rules of customer engagement

Customers want experiences marked by immediacy, personalisation and convenience.

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Aug 1, 2019

White paper: How to reduce complexity and get more value from IOT

IOT isn’t just a trend - it’s a key element of digital transformation strategies.

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Jul 29, 2019

White paper: The ultimate guide to omnichannel customer service

How to create seamless cross-channel experiences and win customers for life.

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Jul 19, 2019

Understanding the efficacy of enterprise solutions in the digital world

Using SMB solutions instead of the automation required in an enterprise is a flawed approach, and the long-term damage can be far-reaching.

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Jul 16, 2019

Storage strategies for long-term data retention

Taking a hybrid approach to LTR, such as combining on-premises storage with cloud, gives organisations the greatest flexibility, cost efficiency and management simplicity.