White paper: Transforming customer experiences
Leveraging the synergy of technology (true omnichannel and AI), customer-centric culture and reachability in the digital age for seamless experiences.
Report: 2023 Global Customer Experience
The rise of AI, cloud and the employee experience in shaping the CX of the future.
Report: SA and artificial intelligence
The potential impact of AI and generative AI across healthcare, education, financial inclusion and agriculture.
White paper: Edge computing a foundation for pursuing smart manufacturing initiatives
Resilient and future-proof edge computing infrastructure is essential for discrete manufacturing organisations.
White paper: The state of application security in 2023
Cloudflare observed matches for HTTP requests with leaked credentials at a rate of more than 12 000 per minute.
White paper: AI and its impact on the state of CX in South Africa
The integration of artificial intelligence into customer experience has been a game-changer for many businesses worldwide.
White paper: Can ZTNA replace your VPN? Compare three remote access approaches
As remote access needs grow, organisations are increasingly shifting away from traditional VPN implementations.
Detecting anomalies for cloud data
Monitoring cloud data and user activity for enhanced security.
Reimagine the traditional 3-2-1 backup strategy
The six fundamentals to business and data resiliency.
White paper: The death of network hardware appliances and what it means for your cloud migration
During cloud migration, many networking functions remain on-premises, creating capacity limitations, a high total cost of ownership, support challenges and security gaps.
White paper: Cisco’s Identity Services Engine helps secure your Xerox printer
Cisco ISE allows you to gain control over security and simplify printer fleet implementation through auto detection and classification of Xerox printers.
White paper: The three approaches of breach and attack simulation technologies
All BAS solutions are able to simulate a threat actor's hostile activities with some level of automation.