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White paperNov 7, 2023

White paper: Transforming customer experiences

Leveraging the synergy of technology (true omnichannel and AI), customer-centric culture and reachability in the digital age for seamless experiences.

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Report: 2023 Global Customer Experience

The rise of AI, cloud and the employee experience in shaping the CX of the future.

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Report: SA and artificial intelligence

The potential impact of AI and generative AI across healthcare, education, financial inclusion and agriculture.

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White paperSept 21, 2023

White paper: Edge computing a foundation for pursuing smart manufacturing initiatives

Resilient and future-proof edge computing infrastructure is essential for discrete manufacturing organisations.

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White paperAug 16, 2023

White paper: The state of application security in 2023

Cloudflare observed matches for HTTP requests with leaked credentials at a rate of more than 12 000 per minute.

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White paperJul 6, 2023

White paper: AI and its impact on the state of CX in South Africa

The integration of artificial intelligence into customer experience has been a game-changer for many businesses worldwide.

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White paperJul 5, 2023

White paper: Can ZTNA replace your VPN? Compare three remote access approaches

As remote access needs grow, organisations are increasingly shifting away from traditional VPN implementations.

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AnomaliesJun 28, 2023

Detecting anomalies for cloud data

Monitoring cloud data and user activity for enhanced security.

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VeritasJun 28, 2023

Reimagine the traditional 3-2-1 backup strategy

The six fundamentals to business and data resiliency.

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White paperJun 14, 2023

White paper: The death of network hardware appliances and what it means for your cloud migration

During cloud migration, many networking functions remain on-premises, creating capacity limitations, a high total cost of ownership, support challenges and security gaps.

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CiscoJun 5, 2023

White paper: Cisco’s Identity Services Engine helps secure your Xerox printer

Cisco ISE allows you to gain control over security and simplify printer fleet implementation through auto detection and classification of Xerox printers.

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White paper: The three approaches of breach and attack simulation technologies

All BAS solutions are able to simulate a threat actor's hostile activities with some level of automation.