Establishing guardrails and setting clear expectations upfront is crucial for the success of digital transformation projects, says Gen2 Enterprise Services.
All the digital transformation projects initiated during the pandemic will remain a permanent feature of the way businesses will operate going forward, says Bruce Moepye, MD of Gen2 Enterprise Services, part of the Gen2 Group.
Government’s planning requirements are becoming more stringent to ensure not only sustainable performance, but valued service delivery to all people in SA.