Fear, resistance, skills shortages threaten SA’s 4IR progress
Lack of high-end skills and widespread fear of job losses could hamper SA’s fourth industrial revolution drive.
White paper: How to streamline your business processes using document management
Empowering employees to quickly and easily locate the exact content they need, regardless of which business application it resides in, leads to better decisions.
Future of Work Webinar: Time to embrace cognitive automation
RPA plus cognitive together are much more powerful than just RPA alone, says Automation Anywhere.
Complete line of sight enables better business management
End-to-end supply chain visibility improves transparency, governance and profitability by reducing errors, stock theft and inaccurate billing.
White paper: Optimised document workflows in healthcare
Innovative solutions for driving operational excellence and delivering better patient care.
CX trends: The rise of extreme automation, edge computing
By 2030, 67% of engagements between brands and consumers will be completed by smart machines rather than the human agents of today - Futurum Research
Merchants goes live with Avaya Private Cloud solution
The contact centre transformation project comes as Merchants looks to achieve new levels of growth in the increasingly competitive BPO industry.