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Intelligent Process Automation

AI ROI remains elusive for African firms

Enterprises increasingly measure AI against revenue, costs and productivity, as experimentation gives way to deployment.

Cyber security month

The document security gap hiding in everyday workflows

Companies must look beyond their networks and examine how sensitive information is captured, shared, approved and stored, says Kyocera Document Solutions South Africa.

Kyocera Document Solutions

Business Change Academy

Requirements debt: The hidden risk inside fast-moving delivery teams

Requirements debt describes the hidden risk that accumulates when the information behind delivery is not kept clear enough to remain usable, says Joe Newbert, chief training officer at Business Change Academy.

Ricoh South Africa

Logistics companies are digitising the document trail behind every delivery

Digitising the document trail behind every delivery turns proof of delivery into a live, payment-ready process, says Junaid Hussain, head of digital services at Ricoh South Africa.

Learning sovereignty: AI’s next enterprise battle

Enterprises must start thinking about the ability to control, retain and transfer the mechanisms through which its AI systems become better at understanding its business.

Pepkor’s tech investments pay off

Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence

ITWeb TV: FNB moves past AI hype to measurable business value

The bank goes beyond AI experimentation by tracking and assessing how deployments affect revenue, costs, fraud losses and employee workflows.

Sibahle Malinga

Your SOC cannot outrun AI

If attackers can automate the attack, defenders need to automate the response, says Kurt Goodall, technical director of Troye.

The most expensive work in your business is the work nobody designed

Manual work between systems is the hidden cost of digital transformation, says Noscotek.

Accelera Digital Group

Workforce AI fluency and process integration essential for enterprise ROI

The organisations pulling ahead are those that invest in people, redesign processes and treat AI as a capability embedded across the enterprise.

Accelera Digital Group

Duxbury Networking

Smarter, faster and autonomous: AI reshapes MDR

AI can connect the different stages of the managed detection and response process into a continuous operational cycle.

Enterprise customer communication

What the next generation of customer communication looks like

WhatsApp automation, conversational AI and two-way messaging are reshaping enterprise customer communication in SA and across Africa, says Cellfind.

Salesforce deploys new AI agents amid rising AI adoption

The agentic CRM firm unveiled several agents at its Dreamforce 2026 event this week.

Tokenomics: Why enterprise AI economics are changing

Token prices are falling; enterprise AI bills are not. For South African business, a currency problem no global report mentions makes the gap worse.

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