BPM and Workflow

CA Technologies unveils CA Artificial Intelligence for IT Operations

The combined capabilities of AIOps delivers a ground-breaking platform that proactively remediates complex IT performance problems.


BPM is dead. Long live BPS

Business process socialisation will allow machines to answer a digitally connected consumer automatically via bots, AI or AR, says Richard Firth, CEO of MIP Holdings.


Nintex shines at 2018 Office App Awards

'Best Overall App' went to Nintex Workflow for Office 365, and Nintex Forms for Office 365 won in Microsoft's category for 'Most Business Value'.


Financial sector takes the lead with robo-advisors

Robo-advisors help clients looking for insurance alternatives or comparing quotes for short-term insurance.


Food Lover's Market receives productivity boost

WCape's Systems Integration division developed an integrated solution for Sage 300cloud, in use at Food Lover's Market.


Adapt planning and budgeting with cloud

A company's business processes must be flexible enough to handle landscape changes, and flexible enough to do it fast and efficiently, says Derik Rothman, director at Futuresense.


Granite WMS joins Sage at Gitex 2018

Cradle will share Sage's stand at the 38th Gitex Technology Week, in Dubai, from 14 to 18 October.


Optimise logistics with outsourced transport managed services

Optimised transport planning allows for better utilisation of vehicles and load distribution, says Resolve SP.


Document quality still matters to customer experience

Paper is still the basis of office workflow in many organisations and is a touchpoint on millions of customer journeys and business relationships, says Xerox's Carro Ford.


Bots set to multi-task in SA's insurance sector

Robotic process automation will make waves in the insurance market, offering cost savings, efficiencies and improved risk management.


Why BPM and data analytics are a powerful combination

Unlocking the as yet untapped treasure trove of Business Process Management systems could release just the kind of data businesses need.