BI and Data Analytics
Intuate Group and UK-based Lokulus launch advanced customer experience platform
The self-service capabilities, process automation and streamlining of manual processes that define the CEM platform enable quicker and easier customer interactions, says Tanica van As, Marketing Communications at Intuate Group.
TechForum
WhatsApp can transform CX
Intuate Group and Nixxis investigated the general apprehension around the adoption of WhatsApp for Business, says Tanica van As, marketing communications at Intuate Group.
Digital Economy
The contact centre reimagined
Intuate Group says its digital solution will change your definition of omni-channel.
Internet
Let e-mail management raise the CX game
In a connected world, customers expect a positive experience and outcome every time they interact with a company, says numero. [Local rep: Intuate Group]