Apr 9, 2020

Loyalty underpins e-commerce in 2020 as world goes digital

Retail professionals agree: 2020 will mark a significant year of development, with loyalty at the core of digital commerce.

Mar 16, 2020

Loyalty programmes reflect rise of CX

The hybrid model loyalty programme offers the business a faster return on investment, says LoyaltyPlus.

Feb 28, 2020

Loyalty programmes: knowing what works

LoyaltyPlus stresses the importance of employee training, technology stakeholder involvement and the need to focus on user stories.