eBook: The digital transformation of citizen services


Johannesburg, 27 Feb 2019
Read time 30sec
The digital transformation of citizen services.
The digital transformation of citizen services.

With the rise of e-commerce, apps, and other always-on digital services, private-sector companies are raising the bar for customer experiences in order to bring citizen services into the digital age.

Microsoft has released an eBook to reveal how real governments are improving citizen services through digital transformation, using cloud-based tools and experiences to reimagine how people, data, and processes come together and create value.

From saving taxpayer dollars to avoiding hazards, Microsoft says its solutions are already help helping local, state, and federal agencies work smarter.