eBook: 2020 retail trends

Johannesburg, 29 Aug 2019
Read time 50sec

Microsoft's Retail Trends Playbook 2020 looks at ways the retail industry can deliver exceptional retail experiences by using intelligent technology to capture new kinds of data and use it to drive business decision-making.The complimentary playbook gives the best-in-class examples and strategies for enabling data-driven, customer-first retail experiences that build brand affinity. And maps out how decision makers can create a strategic roadmap for adopting these technologies and ensuring that one gets the best ROI.

It also explains how how intelligent technology enables you to:

  • Thoroughly understand what customers want, when they want it and where they want it.
  • Create intelligent supply chains to ensure inventory availability.
  • Unify the data systems in order to empower employees to deliver tailored customer experiences with greater speed and accuracy.

Download the eBook.