Netsurit clients enjoy top IT service and performance with minimal risk.
Each Netsurit Service Level Agreement (SLA) includes clearly defined expectations for:
- Server Uptime
- Response Time
- Repair Time
We take the time to make sure you clearly understand what to expect when you become a Netsurit client.
Netsurit is an ISO/IEC 20000 and ITIL certified service provider. ISO and ITIL define best practices in the IT industry and you can count on an exceptional level of service from our team of engineers.
We want to be held accountable for maintaining those standards of performance – which is why we measure everything we do. Not only does it give us regular gauge on how we are doing but it also allows us to quickly address any issues that may arise and know when we’re getting it right.
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