Gartner named NICE a leader in its WEM Magic Quadrant Report for fourth consecutive year
Organisations across the globe are fundamentally transforming experiences. They are racing to meet the needs of the digital generation, and are looking for smart ways to better understand and engage employees.
Gartner’s Workforce Engagement Magic Quadrant provides an independent assessment of eight service providers, and the breadth and depth of their capabilities.
NICE achieved the highest and furthest overall position, making it the only company to be named a Leader by Gartner in both the Workforce Engagement Management and Contact Center as a Service Magic Quadrants.
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