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Feb 28, 2020

NICE named leader in Gartner WEM Magic Quadrant

It is the only company to be named a leader in both the Workforce Engagement Management and Contact Center as a Service Magic Quadrants.

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Jan 24, 2020

AI sentiment analytics and its uses

Do you know how your customers feel about your brand?

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White paper: AI-based forecasting in workforce management

Discover the advantages of putting forecasting in the context of AI with this eBook.