Press release Client content
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Transform big data into actionable insights

Implementing intelligent technologies empowers contact centres to accommodate shifting consumer engagement preferences, says Deon Scheepers, customer engagement executive at Pivotal Data.

4:00
Mar 8, 2019

Preparing your company for cloud migration

An incremental approach to cloud adoption, considering costs, scale and governance implications, ensures digital transformation success, says Bruce Arnold, CEO of Pivotal Data.

Contact centres look to cloud for a CX-centric future
African SME contact centres believe robotic process automation will have a significant impact on their businesses within the next 12 months, says Kevin Le Roux, head of Business Development at Pivotal Data.
26 Sep 2018