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Customer-centric thinking, digital technologies reshaping financial services
Customers expect a seamless and consistent experience across financial products, such as retail banking, credit cards, loans and insurance, says Karl Reed, chief solutions officer at Pivotal Data.
Pivotal Data lays foundation for a cloud-enabled future at King Price
Interaction Connect delivered the same functionality as King Price's previous solution but with better integration – two separate applications became available on one screen.
Pivotal Data gives crisis counselling contact centre a lifeline
The company donated a Pivotal Voice cloud-PBX solution to LifeLine Western Cape to help connect more crisis counsellors to those in need.