fingerprint
Press release
attach_file
Client content
arrow_drop_down
Pivotal on Demand simplifies contact centre deployments
The Pivotal Data platform is a pay-per-use, plug-and-play fully hosted contact centre solution.
5:00
AI reshapes CX in the age of digitisation
A multidimensional approach to CX design is needed, where AI sits at the heart of a contact centre's CX capabilities, says Deon Scheepers, customer engagement executive at Pivotal Data.
2:20
Pivotal Data recognised as top-tier Genesys partner
Integrated managed services provider Pivotal Data has realised a long-term strategic ambition by achieving Genesys gold partner status, the highest tier within the Genesys Partner Network.
4:40
Transform big data into actionable insights
Implementing intelligent technologies empowers contact centres to accommodate shifting consumer engagement preferences, says Deon Scheepers, customer engagement executive at Pivotal Data.