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Pivotal Data gives crisis counselling contact centre a lifeline
The company donated a Pivotal Voice cloud-PBX solution to LifeLine Western Cape to help connect more crisis counsellors to those in need.
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Pivotal Data shortlisted in Genesys EMEA Partner Awards
The company has earned a place on the shortlist in both the EMEA Migration Partner of the Year and EMEA Customer Success Partner of Year award categories.
Educor cloud migration creates future-ready educator
Educor opted for Pivotal Voice for back-office users and Pivotal on Demand for its contact centres.
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Intelligent GPS for the cloud contact centre
Proactively introducing new solutions and using tools such as speech and text analytics is setting a new standard in customer care, says Tanya Phillips, COO of Pivotal Data.