fingerprint
Press release
attach_file
Client content
arrow_drop_down
Pivotal Data recognised as top-tier Genesys partner
Integrated managed services provider Pivotal Data has realised a long-term strategic ambition by achieving Genesys gold partner status, the highest tier within the Genesys Partner Network.
4:40
Transform big data into actionable insights
Implementing intelligent technologies empowers contact centres to accommodate shifting consumer engagement preferences, says Deon Scheepers, customer engagement executive at Pivotal Data.
4:00
Preparing your company for cloud migration
An incremental approach to cloud adoption, considering costs, scale and governance implications, ensures digital transformation success, says Bruce Arnold, CEO of Pivotal Data.
Contact centres look to cloud for a CX-centric future
African SME contact centres believe robotic process automation will have a significant impact on their businesses within the next 12 months, says Kevin Le Roux, head of Business Development at Pivotal Data.