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Customer-centric thinking, digital technologies reshaping financial services
Customers expect a seamless and consistent experience across financial products, such as retail banking, credit cards, loans and insurance, says Karl Reed, chief solutions officer at Pivotal Data.
SendSpend navigates lockdown with Pivotal Voice
The cloud-based IP-PBX solution enables remote connectivity via an application installed on the smartphones of SendSpend staff.
Pivotal Data lays foundation for a cloud-enabled future at King Price
Interaction Connect delivered the same functionality as King Price's previous solution but with better integration – two separate applications became available on one screen.
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Pivotal Data gives crisis counselling contact centre a lifeline
The company donated a Pivotal Voice cloud-PBX solution to LifeLine Western Cape to help connect more crisis counsellors to those in need.