5:10

How to develop and deliver messaging solutions that enhance customer experience – fast

To be competitive, organisations must deliver effective and efficient messaging solutions across multiple communications channels, says Uffe Jes Hansen, VP MEA at SAP Digital Interconnect.

6:30
Jul 16, 2020

Multichannel customer communications made simple with CPaaS

Communications platform as a service can help create a personalised dialogue with your customer at the right time.

6:30
Jun 4, 2020

COVID-19 driving more call centres into the cloud

Because agents access the call centre solution using a Web browser, all they need is a stable Internet connection and a laptop.