Viva is an intelligent voice and text-based digital agent solution designed to make enterprise-grade AI practical, affordable and accessible for South African businesses.
Timeline
2026
August
- 31.
April
- 14. Integrate your Microsoft Teams with Telviva’s Call2Teams solution to manage voice calls, video meetings and team chats from a single, unified platform.
March
- 6. The decision to bring voice into the Teams environment is the next step towards resilient, cost-effective and insight-rich communication, says Rob Lith, chief commercial officer at Telviva.
January
- 22. If companies enable human advisors with the right tools and information, AI can transform the service function from a cost centre into a strategic value multiplier, says Kelvin Brown, customer operations executive at Telviva.