TechForum
How to plan digital transformation during coronavirus
Flexibility has become the pandemic watchword for businesses, says Kimberley Dizes, digital marketing manager at Engage Hub.
Data Management
Customer journey tracking in three steps
To eliminate data-related challenges, companies need to track customer journeys in real-time and access a central source of all related data.
TechForum
Four critical ways chatbots are transforming marketing
Business can capitalise on the current conversational trend, says Karen Waters, product director at Engage Hub.
TechForum
Which customer processes should you automate?
Consult with employees to understand internal processes from a front-line perspective, says Karen Waters, product director at Engage Hub.